Effective management of a laboratory includes financial management. How and how much do you get paid for your services? Do you really know how much it costs to perform your testing? A clear understanding of both sides of the balance sheet is necessary in order to effectively budget...
This presentation will discuss how to cultivate an attitude of growing others in order to help make them successful. This talk will equip leaders with practical tips and tools on how to apply The Success Equation, build trust, erase drama, coach people up and resolve conflict.
This presentation will provide listeners with a road map to establish a quality program in the clinical laboratory. We will break down the essential components of a clinical laboratory quality program and quality management system (QMS).
Laboratory stewardship programs can take many different forms. This webinar reviewed the guidelines for laboratory stewardship programs created by the National Committee for Laboratory Stewardship, using the laboratory stewardship program at Seattle Children’s Hospital as a case example.
Implementing automation in the microbiology lab successfully requires a team of people. The presentation will discuss some proven processes and provide some tips for completing a Return on Investment analysis. It will also provide experiences to aid in your implementation processes.
This presentation focuses on the current and future state of recruiting and retaining critical positions in the laboratory. It discusses why employees stay and why they leave with suggestions about how to improve acquiring talent and retaining good employees.
Staying in compliance with ever-changing and often-ambiguous coding, billing and reimbursement rules is a constant challenge for clinical laboratories and pathology services, especially as new test codes continue to be developed and are frequently associated with no defined payment. In addition, eve
Hospital laboratory outreach programs have existed for many years and are designed to turn unused analytical capacity into additional revenue, leverage the hospital’s community brand and provide continuity of care for patients and providers. Successful outreach programs demonstrate well-coordinated
A thought-leadership of measurable aspects of the clinical lab as the catalyst in healthcare defining and developing clinical strategies with early intervention, prevention and cost avoidance aligned with triple aim, population health and value based healthcare.
Point of Care lab testing is often sought out as the solution to long turnaround times or new regulatory requirements. The discussion consists of how to achieve quality and compliance in point of care testing (POCT), while learning how to analyze a new request for POCT.
This recording discusses the essential data elements required for this PAMA reporting cycle and the steps to take to develop a plan for collecting the data, submitting the final private payer rate, and ensuring compliance.
This session provides practical tools for effective advocacy efforts at the federal and state levels. It will provide an overview of the federal legislative and regulatory framework and emphasize the effective ways laboratory professionals can influence these processes.
MHS GENESIS is the new DoD Electronic Health Record that will support the delivery of healthcare to over 9.6 million beneficiaries. While the contracted cost exceeds 4 billion dollars, associated deployment and sustainment costs will likely well exceed that figure.
We've all been there. There is a challenging situation that needs to be addressed and we have no idea where to start. Or maybe we are in the middle of a perfectly normal conversation and, out of nowhere, it turns emotional. In both of these cases, we can feel threatened and insecure.
This session will describe how the clinical laboratory must prepare to deal with the opioid and synthetic cannabinoid overdoses around the country. Findings from the most recent outbreak near Yale University in New Haven, CT in August 2018 will be presented, followed by a broad discussion...
The ability to effectively interview and select the most qualified candidate is an important role for the hiring manager. Not all hiring decisions work out. You can do all the right things when hiring, and still end up with a person who isn't a match. If you are careful about the selection...
The goal of this session is to share an example of a tracking tool for laboratory errors, what the review process is for the errors, and when to decide (and what tool to use) to implement process improvement. This tracking tool can be used alongside any organizational risk management software...
Healthcare is transforming at a frenzied pace. The journey from a volume-based laboratory to one focused on high-value patient outcomes requires leveraging technology and data analytics, collaborating with key stakeholders, integration across the enterprise, and heightened engagement...
The paradigm of American health care is shifting from volume-based payment systems to value-based payment – based on better patient outcomes and cost-effective delivery of healthcare. Several leading health systems are moving to leverage the massive real-time data emanating from their in-system...
Managing your lab safety program is a job that never stops, but how you approach the various tasks has to change in order to prevent “safety stagnation.” Learn tips and tricks for spicing up your safety training and to make the material you’re giving stick so that your lab safety culture continues..
Whether in writing an email, a justification, or annual report, or when presenting your ideas in face-to-face encounters, clear, concise, and accurate communication is critical, for this is how you will be viewed as a leader. While you may have the education, experience, and maturity to share...
Significant changes have been made to the implementation of the Clinical Laboratory Fee Schedule (CLFS) since its introduction under PAMA in 2018. The Applicable Laboratory criteria have been expanded to include hospital laboratories engaged in outreach.
Observations of long lines at the Mayo Clinic Florida lab check-in desk during peak business initiated this project. The long lines can become a burden on patients waiting in line, to traffic passing through as well as those trying to access the elevators.
An effective mentor/mentee relationship is unique and can be one of the most meaningful relationships in a lifetime or a career. A successful mentoring relationship is not accidental; rather it takes hard work and commitment. Key to a successful mentoring relationship is making...
Williamson Medical Center, a 185 bed not for profit community hospital, became the fourth hospital in the country to be granted certification in Patient Blood Management by the Joint Commission. Patient Blood Management is an interdisciplinary, evidence-based, patient-centered approach...
The stress of having too much to do and not enough time to do it is overwhelming. In this interactive session, Andy Kaufman shares practical lessons to help you get a better handle on what it takes to more successfully manage your time and commitments.
This presentation focuses on ascertaining the financial health of an assay by comparing the assay’s reimbursement to its cost by reviewing some of the more common costing models available and the pros and cons of each type.
This presentation reviews significant changes that have been made to the implementation of the Clinical Laboratory Fee Schedule (CLFS) since its introduction under PAMA in 2018. The Applicable Laboratory criteria have been expanded to include hospital laboratories engaged in outreach.
This presentation reviews the pathophysiology and kinetics of procalcitonin so that the audience may apply its uses in existing laboratory testing, and can then provide clinicians with better decision support to make decisions on whether to start antibiotics, evaluate the effectiveness...
This presentation provides a significant shift in how you work with your team by learning coaching skills that will not only make a profound difference in employee engagement but will create sustainable positivity within your team. Manage less and coach more to keep up with today's employee challeng
This presentation discusses various leadership experiences and how to effectively manage human resources. The presenter also covers leading different generations, including how to give feedback in light of capacities, talents, possibilities, visions, and values.
This presentation draws from more than 40 years of laboratory management experience and provides specific examples of exploiting opportunities and overcoming threats in order to communicate the value of the laboratory.
This course presented by qualified faculty presenters serves as an intensive test prep course addressing all four components of the DLM exam. Topics of review include financial management, operations management, personnel management and quality management.
The session will describe the experiences of a major pediatric teaching hospital in creating and implementing a strategy for laboratory test utilization management, including the use of active test order review by a genetic counselor, real-time best practice alerts, test cost guidance, the use of...
Discuss benefits and disadvantages of specific trends and market forces as they relate to laboratory testing. Learn how to Describe different strategies that clinical laboratories can use to maintain access to patient specimens in a financially-sustainable manner.
Across the US, many community-based laboratories are experiencing erosion of their outreach program volumes and revenue. This erosion is largely due to the lack of access to insurance contracts and/or aggressive steerage campaigns launched by insurance companies.
While this presentation spotlights challenges particularly in Military Medical Treatment Facilities, this presentation is applicable to all facilities seeking efficient operations. Laboratory professionals must employ strategies to successfully implement and maintain a viable POCT program.
This recording will introduce the fundamental principles of LC-MS/MS and its evolving applications in clinical laboratories. This session provides an opportunity for the audience to become familiar with the fundamental principles of the most common used clinical mass spectrometers and their major...
Learn about electronic health records (EHRs) and the activities of CDC’s Laboratory Health Information Technology (LabHIT) Team, including the recent report, “The Essential Role of Laboratory Professionals: Ensuring the Safety and Effectiveness of Laboratory Data in Electronic Health Record Systems.
Attendees will learn why laboratory test utilization is useful in the current health care environment. They will be introduced to one effective program and the five interventions used by this program. They will learn how to establish a committee to implement test utilization, and they will be...
The goal of this short topic is to reinforce PT basics, offer troubleshooting guidelines, incorporate PT into a total performance improvement package, and suggest prevention as a proactive approach. It will review appropriate quality control ranges and then determine the acceptability of a range us
Your effectiveness as a laboratory manager is dependent on your ability to influence your leadership team. It is important for you to recognize your role in creating a healthy leadership team and to understand each individual member's perspectives.
With reduced reimbursement Laboratories are under increasing pressure to optimize business practices, improve utilization and cut costs. Business intelligence (BI) is a set of computer-based tools that provide organized, well structured and understandable views of laboratory operational and...
Discuss the relationship between the civilian and military laboratories. Identify specifics of how laboratories can serve as key collaborators and leaders in effecting change within both military and civilian health systems Articulate the qualities o
Three Commanders' perspective on challenges faced before, during, and after deployment. Facing blood banking challenges in austere environment to meet or exceed FDA/AABB Standards. Change of practices and procedures during three rotations, evolution of 'Vampire Program', and prospective expectations
After we determined the best Lean design for our laboratory, we began to develop a plan that would allow us to implement the design while keeping our existing laboratory fully functional and able to provide uninterrupted patient care.
A presentation on the drivers and attributes of successful project management in the healthcare/Laboratory environment. The presentation will illustrate and discuss how project management in healthcare differs from traditional project management activities.
Diversity and Inclusion is imperative for success in today's global economy. Many organizations realize the value in hiring and retaining a diverse workforce that represents the communities and customers they serve.
In a serious yet humorous manner, Dr. Creagan will share with the "insider's recipe" to go the distance in today's environment. He will emphasize the biology, psychology, spirituality and sociology of stress.
Human resources is one of the most difficult and often time consuming areas of laboratory management. Over time, some employees can become complacent or disengaged with their job creating a tense work place, making them, and perhaps others, unhappy employees.
Test Utilization is a strategy for performing appropriate laboratory and pathology testing with the goal of providing high-quality, cost-effective patient care. The knowledge gained from test utilization strategies can be used by the laboratory and shared with physicians to ensure that correct...
Col. Brian Castelton, US Air Force, Col. Kris Calero, US Army and CDR Adrian Gaskin, US Navy, will provide an overview of laboratory medicine within the Military Health System (MHS) and Department of Defense (DoD). Panel members will share their experiences, challenges and solutions for laboratory..
Brigadier General Dienst will reviews current strategies and initiatives of the DHA as it pertains to implementing shared services with common measurement of outcomes; enabling rapid adoption of proven practices, helping reduce unwanted variation, improving the coordination of care across time and t
Developing the concept of CPR - not cardiopulmonary resuscitation, but rather Courtesy, Professionalism and Respect - adapted from the NYC Police Department, to show its application to our customer and employee engagement programs.
This breakout will offer some best practices in creating a leadership environment that appreciates and capitalizes on different personalities that can be brought together to form a successful and functional work team.
The healthcare system that will emerge and succeed will not necessarily be based on ACO's, medical homes, or any other nationally-directed idea, but it will be one that understands how to include, empower, motivate, and inspire the people who are the organization, as well as deal happily with the...
As reimbursement models shift from a “fee for service” model to a value-based bundled payment model, it will be essential that the clinical laboratory demonstrate its positive impact on the cost efficiency and clinical effectiveness of the healthsystem(s) it serves.
In this session you will learn how to combine various QC tools to create a custom quality control plan for each test in your laboratory: a plan that will reduce the risk of error and help ensure good patient test results.
This session will help attendees identify whether their existing business, testing and operational processes are adequate to support the needs of their outreach program, and to create an action plan to evaluate, enhance and improve upon their current state.
Ms. Miller, a licensed certified genetic counselor specializing in molecular genetics, provides an overview of the clinical information necessary for genetic test order review and proper result interpretation.
This presentation describes how the physician report cards achieved and maintained decrease in routine ordering of common tests (comprehensive metabolic profile, TSH and complete blood counts) for 11 years in a regional, 17 clinic, and outpatient family practice network.
This presentation addresses the issue of integrated diagnostics whereby pathology labs are encouraged to transition from the current practice of usually reporting clinical and anatomic pathology results to clinicians in series and as they are generated to more of a blended report, particularly for..
What are you doing to transition your lab from “volume to value”? Can you afford to spend up to 5 years like some early adopters who started this transition years ago, e.g. Mayo, Cleveland Clinic, Henry Ford, Kaiser, TriCore, and some others? If you don’t have a plan or are not actively developing
Rodney and James discuss the proposed FDA regulation of Laboratory Developed Tests (LDTs) and how these changes will impact your laboratory operations. Even if you don’t use LDTs, your reference labs might, so you could still be affected.
On June 17, 2016 CMS published the Final Rule for implementing the Protecting Access to Medicare Act (PAMA) creating a new model for establishing the Medicare Clinical Laboratory Fee Schedule (CLFS) and substantially reducing payments. The PAMA rule marks the first real changes in how the CLFS...
This presentation addresses several important questions. First, what is driving rapid growth of molecular testing? Second, what challenges are presented with the availability of genetic testing for the patient, the physician caring for the patient, the pathologist/lab director, and the hospital...
This session will present an organized approach to hiring to save time, ensure you hire qualified individuals for the job, save money in training and retraining, provide a legal safety net, and build an effective team.
This program will explain the hierarchy of quality elements in this domain and the respective locations on the hierarchy of common and emerging quality practices, such as Lean projects and quality cost analysis. This program will also emphasize the hierarchical relationships and key objective...
This interactive session will include: an overview on leadership, attributes of strong leaders, forces of change in the laboratory, developing readiness for change, self-assessment of leadership skills, assessment of staff leadership potential, and designing a plan to build leaders.
Hospitals and laboratories across the US are incorporating a terminology aspect into their laboratory information system operations. Qualifying for the federal incentives under the American Reinvestment and Recovery Act (ARRA) initiative is just one of many reasons.
Every day at work we are awash in ambiguity and chaos that promotes finger pointing when things go wrong. This is avoidable by using simple, powerful tools to ensure that every staff member, including laboratory leadership, clearly understands respective responsibilities and authorities in their lab
This program will address the ins and outs of LOINC code mapping, focusing on how and why the laboratory must be involved in the mapping process and what specific technical information is required in order to accurately map LOINC codes for laboratory tests.
This program will present an overview of remedial, corrective, and preventive actions, along with their respective links to quality reporting and continual improvement in a laboratory's QMS. Key features of paper and electronic tracking systems also will be presented. Attendees will participate..
This presentation provides a historical background of the “quality system” concept, focusing on an overview of QMS01-A4 “Quality Management System: systematic, process-oriented approach to meeting quality objectives” from the Clinical Laboratory Standards Institute (CLSI).
This session will explore the theory and applications of EI while highlighting how EI can be nurtured and applied to our personal and professional lives. In addition, we will examine the positive impact EI can have on the work setting
The healthcare industry is experiencing unprecedented changes, such as ACA, MU, genetic testing, real-time data, just to name a few. In addition, healthcare capabilities and expectations are also changing quickly and dramatically.
This webinar will review all aspects of Zika virus, including both past and present epidemiology, transmission, and clinical manifestation of the disease, with a focus on populations at greatest risk for severe consequences.