Yes, Virginia, There is a 70% (and More!)
Track: Leadership & Laboratory Management
A Condensed version of this presentation is also being offered at KnowledgeLab 2019.
Laboratory managers are routinely challenged to defend the contributions made by their laboratory to health care. Not infrequently, those efforts resort to sound bites in order to capture the attention of an audience. One of these is the statement that laboratory tests contribute to 70% of critical clinical decisions. This author’s published reference to that numerical representation has been quoted and questioned broadly for over two decades. The presentation will provide definitive proof of this enigmatic statement and expand to a discussion of successful strategies to support the value of the laboratory.