KnowledgeLab 2019 Recording Package

About the Recordings

The set of 15 video recordings includes the following KnowledgeLab 2019 conference sessions:

  1. Help for the Crazy Busy: How to Get Control Over Your Time and Commitments
    Presented by Andy Kaufman, PMP, PMI-ACP
  2. Mentorship – A Rewarding Journey
    Presented by Jane M. Hermansen, MBA, MT(ASCP); Melissa Hiserote, MS, PMP
  3. Improve Patient Experience: Optimizing the Lab Check-In Process
    Presented by Troy Delaney, MBA
  4. Employee Engagement Surveys: A Manager's Nightmare or Dream?
    Presented by Barbara Roettgen, MSM, MT(ASCP)
  5. Patient Blood Management: Our Road to Certification
    Presented by Patti J. Walton, MHSA, MT(ASCP)
  6. PAMA Update 2019
    Presented by Rodney W. Forsman
  7. Making Laboratory Safety Stick
    Presented by Dan Scungio, MT(ASCP), SLS, CQA(ASQ)
  8. Essential Communication Techniques: Be a Better Writer, Presenter, and Manager
    Presented by Anthony Kurec, MS, H(ASCP)DLM
  9. Clinical Lab 2.0: What is it? How Does This Translate into Laboratory Management and Leadership?
    Presented by James M. Crawford, MD, PhD, with Panelists Joseph Vassalotti, MD; Philip Chen, MD, PhD
  10. Ascending the Laboratory Value Pyramid: Our Impact on Patient Outcomes & Organizational Performance
    Presented by Carol Collingsworth MBA, MT(ASCP)SC; Denise Geiger, PhD, DLM(ASCP)
  11. Error Management: Tracking and Trending to Process Improvement
    Presented by Tara Eagle, MBA, MLS(ASCP), CLS
  12. Interviewing Do's and Don'ts: Best Practices
    Presented by Kathy Inglis, MS, MT(ASCP)
  13. Have No Fear: How To Make It Real, Make It Right, and Hold Those Fierce Conversations
    Presented by Patty J. Eschliman, MHA, MLS(ASCP)CM, DLMCM, CPC
  14. The Laboratory’s Role in Combating the Opioid and Synthetic Cannabinoid Crisis
    Presented by Joe M. El-Khoury, PhD, DABCC,
  15. MHS GENESIS: The New DoD Electronic Health Record
    Presented by COL Jacob Aaronson, DO, MS, MMAS, United States Army

Continuing Education

13.0 Continuing Education Units


  • $299 for Members & Conference Attendees
  • $399 for Non-Members