KnowledgeLab 2017 Pre-conference Events

Discover how you, as a laboratory leader, can impact the healthcare industry.

Understanding how to manage a laboratory is an important part of being a laboratory leader. But being a great laboratory leader means that you know how to effectively steer your laboratory through difficult challenges and come out on top. CLMA's Laboratory Leadership Academy combines innovative programming with content designed to enhance the leadership skills of laboratory managers.

The CLMA Laboratory Leadership Curriculum took place in conjunction with KnowledgeLab 2017, on Sunday, March 26 from 8:00 a.m. - 5:00 p.m.


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Laboratory Utilization Management: Optimizing Utilization in your Laboratory
Presented by: Carol Collingsworth, MBA, MT(ASCP)SC, Director of Laboratory Services, UnityPoint Health

Michel Kafka, MD, Medical Director of Quality and Safety, Unity Point Heath

U.S. health care is in the midst of unprecedented change as we move from a fee-for-service model to one that reimburses for value. In this rapidly changing health care environment, clinical laboratory leaders continue to search for ways to provide and enhance value based care.In this comprehensive workshop, we will illustrate how Laboratory Utilization Management (UM) programs become powerful tools to optimize patient experience and outcomes, guide ordering behaviors of healthcare providers, reduce unnecessary costs and promote the value of laboratory medicine across the healthcare continuum. 

This session began with an in depth overview of UM and will then present and demonstrate various UM techniques and areas of focus. Case studies were presented, offering real life examples of successful UM strategies and drew a direct link between UM strategies and CLMA’s Body of Knowledge competencies. Participants began the process of identifying ways in which they might be able to implement or strengthen UM programs within their own organizations and will leave with tools and takeaways to enhance future success.

Presented by



Click here to hear a short soundbite from Carol on their presentation.

Head and Heart Leadership: Emotional Intelligence as a Key Leadership Competency

Presented by: Calvin Guyer, MS, CPC, Leadership Coach, Carpe Diem Coaching, LLC

Emotional Intelligence (EQ) is a significant contributor to leadership effectiveness at all levels of the laboratory. Not only is EQ a defining measure for mid- and senior-leadership roles, it is also a defining measure for the individual laboratory contributor. This workshop focused the participant on the industry standard for assessing, developing and coaching EQ in the workplace.

This workshop was split into three parts. The first part defined the EQ-I 2.0 model for emotional intelligence; the second part provided each participant with the EQ-1 2.0 feedback report; the third part provided each participant with a framework for a successful development plan.

For more information, view the full description

Click here to hear a short soundbite from Calvin on his presentation.


Diplomate in Laboratory Management (DLM) Preparatory Course

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Financial Management presented by:
Ron Purkapile, FACHE, MSc, DLM(ASCP)CM

Operations Management and Personnel Management presented by:
Anthony Kurec, MS H(ASCP)DLM

Quality Management presented by:
Jennifer Dawson, MHA, DLM(ASCP), LSSBB

Learn more about the speakers for this course.

CLMA recognizes the importance of providing laboratory professionals with the ability to develop their leadership skills and be recognized as leaders in laboratory medicine and the healthcare industry. Medical laboratories management professionals have often been over looked when the C-suite of healthcare systems assemble and engage in administrative teams, which can cause laboratory interests businesses to be left out of essential healthcare delivery decisions.

Individuals with the ASCP Diplomate of Laboratory Management (DLM) Certification possess competent skills that enable them to effectively participate in administrative teams. Additionally, increasing the number of DLM certified individuals in the profession will bring recognition of their competencies and will elevate laboratory medicine as a whole.

This all-day, pre-conference workshop provided by qualified faculty presenters served as an intensive test prep course addressing all four components of the DLM exam. Topics of review included financial management, operations management, personnel management and quality management.