A Road Map for Establishing a Quality Program in the Clinical Laboratory

Presented by Jennifer Dawson, MHA, FACHE, CPHQ, DLM(ASCP)SLS, QLC, QIHC

This webinar provided listeners with a road map to establish a quality program in the clinical laboratory, breaking down the essential components of a clinical laboratory quality program and quality management system (QMS).

Learning Objectives

  • Explain a possible strategy for establishment of a quality program including quality policy development, establishment of QMS documents and implementation in the lab
  • Discuss mechanisms for ongoing monitoring of quality in the clinical laboratory including heatmapping, internal auditing, metrics and staff reporting
  • Recognize the importance of staff training and establishment of a culture of quality in the overall success of a quality program

Continuing Education

  • 1.0 contact hour

Body of Knowledge Learning Domains

  • Quality Management for Patient Safety

Content Level

  • Essential

Pricing

  • Included with Professional Plus, Developing Professional and Student Membership
  • $29 for Professional Members
  • $49 for Non-Members

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