CLMA’s Body of Knowledge for Medical Laboratory Management

The Body of Knowledge is a learning road map that can help you identify your personal path toward competency as a laboratory leader. Through 10 areas of management responsibility (domains), CLMA has identified the necessary skills and competencies that you need to be successful within your career. Each competency is broken into three levels, including Level I (emerging), Level II (developed) and Level III (advanced). The Body of Knowledge provides resources for laboratory professionals of all skill and experience levels. Read about all of the tools available to you when you purchase the Body of Knowledge below.

*Please note that the CLMA Body of Knowledge is only available as an electronic publication and is not permitted to be printed or reproduced.

How To Use the Body of Knowledge

How to Use the CLMA Body of Knowledge


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Who Should Use the Body of Knowledge?

Whether you’re a new or aspiring laboratory manager, or a seasoned administrator or people manager, all laboratory managers at any stage in their career can benefit from the Body of Knowledge and professional development opportunities that are identified through the self-assessment tool as areas for growth.

  • New and aspiring laboratory managers: Understand the skills needed to advance your career
  • Hospital administrators and people managers: Identify opportunities for professional growth for laboratory staff

How to Use the Body of Knowledge Self-Assessment Tool

The self-assessment tool that comes with the Body of Knowledge is used to identify your own areas of strength and weakness. Once your strengths and weaknesses have been determined, use the CLMA educational offerings to find courses and resources that will help you progress toward improved competency in those areas of weakness.

Body of Knowledge Domains

The Body of Knowledge identifies 10 key areas of management responsibility that are necessary to develop the exceptional skill sets required of laboratory leaders. CLMA's online resources and conference education maps complement each of these domains, providing robust education in each domain area.

Governance and Organizational Dynamics

Governance and Organizational Dynamics embodies the leadership skills required for an organization to have a shared structure for systems and processes that assure quality, accountability and proper management integrating the corporate mission statement while meeting the strategic direction of the organization/parent entity.


Business and Clinical Operations

Business and Clinical Operations require effective management skills in the development and delivery of business and medical laboratory operations best practices to ensure the highest quality of patient care, personnel safety, and effective business and operational management of the laboratory.


Financial Management

Financial Management is the competency in healthcare finance, requiring sound financial management practices at all levels of experience, as well as an understanding of budgeting for personnel, including: Financial accounting, including basic accounting functions of data entry, transaction analysis, and the preparation and interpretation of financial statements for internal managers and external stakeholders. Managerial accounting, with a focus on internal uses of accounting information for decision making. Financial management, including assets management with an emphasis on cash flow analysis

    Strategic Planning and Marketing

    Strategic planning is the powerful message of "who are we, what do we do, where are we going, and how are we going to get there.” Marketing is the implementation of this message with specific tools, timetables, and measurements to assist in achieving the parent entity's mission with customers.


    Human Resources

    Human Resource Management is the strategic acquisition, development, and management of personnel and the design of organizational structures required for successful laboratory operations.



    Quality Management for Patient Safety

    Quality Management for Patient Safety exemplifies the skills required for successfully developing a laboratory's management and operations infrastructure using the fundamental components of a quality management system.



    Information Management and Technology

    Information Management and Technology is the implementation, assessment, and management of the operation of laboratory information system(s) to meet corporate strategic plans and clinical needs within the parameters of best practice. It may also include laboratory management collaboration, stakeholder input, partial oversight, or direct management by the laboratory.


    Compliance and Risk Management

    Compliance and Risk Management is the management of governance and operations while remaining within the definitions of the established legal structure in order to maintain compliance with Federal, State, local, and contractual mandates.



    Medical Decision Support

    Medical Decision Support presents healthcare providers with information regarding the effective utilization of laboratory services. This support requires an analysis and evaluation of services that is patient-focused and results in positive outcomes.



    Professional Development

    Defines the skills and knowledge necessary for both personal and career development.