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KnowledgeLab 2019 Recording Package

MHS GENESIS: The New DoD Electronic Health Record

Have No Fear: How To Make It Real, Make It Right, and Hold Those Fierce Conversations

The Laboratory’s Role in Combating the Opioid and Synthetic Cannabinoid Crisis

Interviewing Do's and Don'ts: Best Practices

Error Management: Tracking and Trending to Process Improvement

Ascending the Laboratory Value Pyramid: Our Impact on Patient Outcomes & Organizational Performance

Clinical Lab 2.0: What is it? How Does This Translate into Laboratory Management and Leadership?

Making Laboratory Safety Stick

Essential Communication Techniques: Be a Better Writer, Presenter, and Manager

PAMA Update 2019

Employee Engagement Surveys: A Manager's Nightmare or Dream?

Improve Patient Experience: Optimizing the Lab Check-In Process

Mentorship – A Rewarding Journey

Patient Blood Management: Our Road to Certification

Help for the Crazy Busy: How to Get Control Over Your Time and Commitments

Managing Expenses for Reimbursement

PAMA and the Clinical Laboratory Fee Schedule 2019 Update

Procalcitonin Guided Antibiotic Stewardship in the Hospital: How to Use PCT Effectively

Succession Planning: Weather the Storm of Change

2019 Laboratory and Pathology Coding, Billing, and Reimbursement

The Science of Success

KnowledgeLab 2018 Recording Package

Laboratory Integration: Outreach and Other Tactics

Understanding the Changes in Healthcare and Clinical Lab Marketplace

Coaching: How to Create Profound and Sustainable Positivity in Your Team

Collaborative Leadership

Talk or Walk: Surviving Cost, Reimbursement, and Other Challenges

DLM Exam Preparatory Course

Strategies for Successful Point of Care Programs

Test Utilization Management An Update from the Trenches

The Dream of Automating the Microbiology Lab

The Patient Experience

Why Healthcare’s Evolution Creates Opportunity to Redefine the Value of Clinical

Will Health Plans Kill the Laboratory Outreach Program

Strategies for Successful Point of Care Programs

Closing the Personnel Gap

Developing Your Leadership Style

Engaging Staff in EHR Implementation and Reducing Risk

Five Interventions to Save Money and Satisfy Patients

Implementing a Laboratory IT-Driven Approach to Improving Patient Outcomes

How to Manage Lab Error

Influencing Your Leadership Team

Intelligent Business Using Business Intelligence

Military Perspectives on an Integrated, Affordable, High Quality Health Service

Operation Enduring Freedom

Planning Lean Laboratory

Project Management in the Laboratory Environment

Strategies for an Impactful Diversity and Inclusion Program

KnowledgeLab 2015 Ultimate Conference Session Package

KnowledgeLab 2015 Laboratory Leadership Package

KnowledgeLab 2015 General Sessions Package

How to Survive the Stress of Life

Know When to Hold Them, Know When to Fold Them...Dealing With Difficult Employees

Test Utilization Strategies at UnityPoint Health

Leadership Development - A Core Competency for Every Laboratory Manager

Leveraging Adaptive Leadership Theory in the Laboratory

Clinical Laboratory Management in the Military Health System

KnowledgeLab 2016: Full Recording Package

Military Health System Strategic Updates

Cultivating a Culture of Quality

CPR: A Customer and Employee Engagement Model

Leadership Developing Skills: Beyond Doing Things Right by Doing the Right Things

Stress, Burnout, and Emotional Intelligence

Charting the Course

KnowledgeLab 2017 Recording Package

April 2014 BOK Webinar: The New Imperative-Creating a Value-Driven Clinical Laboratory

February 2014 BOK Webinar: Laboratory Quality Control Based on Risk Management

August 2014 BOK Webinar: Laboratory Outreach Success-Alignment & Planning

December 2014 BOK Webinar: Clinical Information for Genetic Test Selection & Interpretation

February 2015 BOK Webinar: Strong Interventions to Reduce the Use of Unnecessary Laboratory Tests

April 2015 BOK Webinar: Leveraging Strategic Relationships for Laboratory Success

2015 BOK June Webinar: Developing a Quality Management System for Your Laboratory

2015 BOK August Webinar: Understanding the Financial Impact of Quality Costs

2015 BOK October Webinar: 2016 Coding and Reimbursement with Diana Voorhees

2015 BOK December Webinar: Mentoring Others - Using the Body of Knowledge Assessment Tool

February 2016 BOK Webinar: Provider Report Cards: Outpatient Applications in Laboratory Utilization

April 2016 BOK Webinar: Integrated Diagnostics: Optimizing the Quality of Diagnostics

June 2016 BOK Webinar: Using the Laboratory Value Pyramid to Help Your Lab's Transformation

August 2016 BOK Webinar: Leader Development: A Journey of Mentoring and Action Learning

May 2014 EIB: How to Save Time, Money, and Resources Leveraging Valuable Healthcare Intelligence

Effective Test Utilization:A Laboratory’s 1st Step in Contributing to the New Healthcare Model

How the Proposed LDT Regulations Could Affect You

What All Laboratory Managers Need to Know About the PAMA Final Rule Webinar

Transitioning to the Future of Medical Laboratory Quality Systems

The Impact of Laboratory Services on Diagnostic Errors

Outreach Turning Points: Straight Answers for Tough Questions

Molecular Diagnostics: What is Happening at the Doctor-Patient Interface?

Hiring Winners Not Losers

Five Easy Pieces - Quality Concepts and Competencies for Lab Admin

Developing Leaders for a Rapidly Changing Future

Crossroads or Roundabout? An Interchange of Laboratory Vocabulary Standards

Building a Robust Competency Assessment Program

Avoiding the Blame Game - A Foolproof Tool

LOINC Code Mapping: It's a Laboratory Thing

'CAPA' (Corrective and Preventive Action) is a Trap-a

Laboratory Internal Audit Program: Tips for Developing and Implementing an Internal Audit Process

Deploying Advanced LEAN Six-Sigma Tools

Management Review and Its Role in a Quality Management System

Building a Quality Management System

Emotional Intelligence: How Behaviors, Thoughts, and Actions Promote Desired Results

Change Management, A Necessary Skill for Success

Mayo Clinic’s Experience with Ebola Preparedness: The Laboratory Perspective

Outreach Sales: Beyond Skills

What All Laboratory Managers Need to Know About the PAMA Final Rule Webinar

Delivering Clinical Effectiveness Through Test Utilization

October 2016 BOK Webinar: "2017 Coding and Reimbursement"

December 2016 BOK Webinar: Winning the Generation Game: Mixing Five Generations of Employee

The Zika Virus Epidemic

Government Enforcement in the Clinical Laboratory Space