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Succession Planning: Weather the Storm of Change

2019 Laboratory and Pathology Coding, Billing, and Reimbursement

The Science of Success

KnowledgeLab 2018 Recording Package

Laboratory Integration: Outreach and Other Tactics

Understanding the Changes in Healthcare and Clinical Lab Marketplace

Coaching: How to Create Profound and Sustainable Positivity in Your Team

Collaborative Leadership

Talk or Walk: Surviving Cost, Reimbursement, and Other Challenges

DLM Exam Preparatory Course

KL 15 Course: Strategies for Successful Point of Care Programs

KL 15 Course: Test Utilization Management An Update from the Trenches

KL 15 Course: The Dream of Automating the Microbiology Lab

KL 15 Course: The Patient Experience

KL 15 Course: Why Healthcare’s Evolution Creates Opportunity to Redefine the Value of Clinical

KL 15 Course: Will Health Plans Kill the Laboratory Outreach Program

KL 15 Course: Strategies for Successful Point of Care Programs

KL 15 Course: Closing the Personnel Gap

KL 15 Course: Developing Your Leadership Style

KL 15 Course: Engaging Staff in EHR Implementation and Reducing Risk

KL 15 Course: Five Interventions to Save Money and Satisfy Patients

KL 15 Course: Implementing a Laboratory IT-Driven Approach to Improving Patient Outcomes

KL 15 Course: How to Manage Lab Error

KL 15 Course: Influencing Your Leadership Team

KL 15 Course: Intelligent Business Using Business Intelligence

KL 15 Course: Military Perspectives on an Integrated, Affordable, High Quality Health Service

KL 15 Course: Operation Enduring Freedom

KL 15 Course: Planning Lean Laboratory

KL 15 Course: Project Management in the Laboratory Environment

KL 15 Course: Strategies for an Impactful Diversity and Inclusion Program

KnowledgeLab 2015 Ultimate Conference Session Package

KnowledgeLab 2015 Laboratory Leadership Package

KnowledgeLab 2015 General Sessions Package

KnowledgeLab 2016: Monday Morning General Session Keynote: How to Survive the Stress of Life

KnowledgeLab 2016: Know When to Hold Them, Know When to Fold Them...Dealing With Difficult Employees

KnowledgeLab 2016: Test Utilization Strategies at UnityPoint Health

KnowledgeLab 2016: Leadership Development - A Core Competency for Every Laboratory Manager

KnowledgeLab 2016: Leveraging Adaptive Leadership Theory in the Laboratory

KnowledgeLab 2016: Clinical Laboratory Management in the Military Health System

KnowledgeLab 2016: Full Recording Package

KnowledgeLab 2017: Military Health System Strategic Updates

KnowledgeLab 2017: Cultivating a Culture of Quality

KnowledgeLab 2017: CPR: A Customer and Employee Engagement Model

KnowledgeLab 2017: Leadership Developing Skills: Beyond Doing Things Right by Doing the Right Things

KnowledgeLab 2017: Stress, Burnout, and Emotional Intelligence

KnowledgeLab 2017: Charting the Course

KnowledgeLab 2017 Recording Package

April 2014 BOK Webinar: The New Imperative-Creating a Value-Driven Clinical Laboratory

February 2014 BOK Webinar: Laboratory Quality Control Based on Risk Management

August 2014 BOK Webinar: Laboratory Outreach Success-Alignment & Planning

December 2014 BOK Webinar: Clinical Information for Genetic Test Selection & Interpretation

February 2015 BOK Webinar: Strong Interventions to Reduce the Use of Unnecessary Laboratory Tests

April 2015 BOK Webinar: Leveraging Strategic Relationships for Laboratory Success

2015 BOK June Webinar: Developing a Quality Management System for Your Laboratory

2015 BOK August Webinar: Understanding the Financial Impact of Quality Costs

2015 BOK October Webinar: 2016 Coding and Reimbursement with Diana Voorhees

2015 BOK December Webinar: Mentoring Others - Using the Body of Knowledge Assessment Tool

February 2016 BOK Webinar: Provider Report Cards: Outpatient Applications in Laboratory Utilization

April 2016 BOK Webinar: Integrated Diagnostics: Optimizing the Quality of Diagnostics

June 2016 BOK Webinar: Using the Laboratory Value Pyramid to Help Your Lab's Transformation

August 2016 BOK Webinar: Leader Development: A Journey of Mentoring and Action Learning

May 2014 EIB: How to Save Time, Money, and Resources Leveraging Valuable Healthcare Intelligence

Effective Test Utilization:A Laboratory’s 1st Step in Contributing to the New Healthcare Model

How the Proposed LDT Regulations Could Affect You

What All Laboratory Managers Need to Know About the PAMA Final Rule Webinar

Transitioning to the Future of Medical Laboratory Quality Systems

The Impact of Laboratory Services on Diagnostic Errors

Outreach Turning Points: Straight Answers for Tough Questions

Molecular Diagnostics: What is Happening at the Doctor-Patient Interface?

Hiring Winners Not Losers

Five Easy Pieces - Quality Concepts and Competencies for Lab Admin

Developing Leaders for a Rapidly Changing Future

Crossroads or Roundabout? An Interchange of Laboratory Vocabulary Standards

Building a Robust Competency Assessment Program

Avoiding the Blame Game - A Foolproof Tool

LOINC Code Mapping: It's a Laboratory Thing

'CAPA' (Corrective and Preventive Action) is a Trap-a

Laboratory Internal Audit Program: Tips for Developing and Implementing an Internal Audit Process

Deploying Advanced LEAN Six-Sigma Tools

Management Review and Its Role in a Quality Management System

Building a Quality Management System

Emotional Intelligence: How Behaviors, Thoughts, and Actions Promote Desired Results

Change Management, A Necessary Skill for Success

Mayo Clinic’s Experience with Ebola Preparedness: The Laboratory Perspective

Outreach Sales: Beyond Skills

What All Laboratory Managers Need to Know About the PAMA Final Rule Webinar

Delivering Clinical Effectiveness Through Test Utilization

October 2016 BOK Webinar: "2017 Coding and Reimbursement"

December 2016 BOK Webinar: Winning the Generation Game: Mixing Five Generations of Employee

The Zika Virus Epidemic

Government Enforcement in the Clinical Laboratory Space