We've all been there. There is a challenging situation that needs to be addressed and we have no idea where to start. Or maybe we are in the middle of a perfectly normal conversation and, out of nowhere, it turns emotional. In both of these cases, we can feel threatened and insecure.
Whether in writing an email, a justification, or annual report, or when presenting your ideas in face-to-face encounters, clear, concise, and accurate communication is critical, for this is how you will be viewed as a leader. While you may have the education, experience, and maturity to share...
An effective mentor/mentee relationship is unique and can be one of the most meaningful relationships in a lifetime or a career. A successful mentoring relationship is not accidental; rather it takes hard work and commitment. Key to a successful mentoring relationship is making...
The stress of having too much to do and not enough time to do it is overwhelming. In this interactive session, Andy Kaufman shares practical lessons to help you get a better handle on what it takes to more successfully manage your time and commitments.
This presentation provides a significant shift in how you work with your team by learning coaching skills that will not only make a profound difference in employee engagement but will create sustainable positivity within your team. Manage less and coach more to keep up with today's employee challeng
This presentation discusses various leadership experiences and how to effectively manage human resources. The presenter also covers leading different generations, including how to give feedback in light of capacities, talents, possibilities, visions, and values.
This course presented by qualified faculty presenters serves as an intensive test prep course addressing all four components of the DLM exam. Topics of review include financial management, operations management, personnel management and quality management.
Your effectiveness as a laboratory manager is dependent on your ability to influence your leadership team. It is important for you to recognize your role in creating a healthy leadership team and to understand each individual member's perspectives.
Diversity and Inclusion is imperative for success in today's global economy. Many organizations realize the value in hiring and retaining a diverse workforce that represents the communities and customers they serve.
In a serious yet humorous manner, Dr. Creagan will share with the "insider's recipe" to go the distance in today's environment. He will emphasize the biology, psychology, spirituality and sociology of stress.
Developing the concept of CPR - not cardiopulmonary resuscitation, but rather Courtesy, Professionalism and Respect - adapted from the NYC Police Department, to show its application to our customer and employee engagement programs.
The Body of Knowledge is a roadmap that helps individuals identify their personal path toward competency as a laboratory leader. This session will walk the attendee through each of the 10 areas of management responsibility (domains) as well as touch on the necessary skills to master (competencies)..
This interactive session will include: an overview on leadership, attributes of strong leaders, forces of change in the laboratory, developing readiness for change, self-assessment of leadership skills, assessment of staff leadership potential, and designing a plan to build leaders.
Hospitals and laboratories across the US are incorporating a terminology aspect into their laboratory information system operations. Qualifying for the federal incentives under the American Reinvestment and Recovery Act (ARRA) initiative is just one of many reasons.
This session will explore the theory and applications of EI while highlighting how EI can be nurtured and applied to our personal and professional lives. In addition, we will examine the positive impact EI can have on the work setting