Business and Clinical Operations

KnowledgeLab 2019 Recording Package

MHS GENESIS: The New DoD Electronic Health Record

Clinical Lab 2.0: What is it? How Does This Translate into Laboratory Management and Leadership?

Making Laboratory Safety Stick

Improve Patient Experience: Optimizing the Lab Check-In Process

The Science of Success

KnowledgeLab 2018 Recording Package

Understanding the Changes in Healthcare and Clinical Lab Marketplace

DLM Exam Preparatory Course

Test Utilization Management An Update from the Trenches

Strategies for Successful Point of Care Programs

How to Manage Lab Error

Intelligent Business Using Business Intelligence

Project Management in the Laboratory Environment

Charting the Course

April 2014 BOK Webinar: The New Imperative-Creating a Value-Driven Clinical Laboratory

August 2014 BOK Webinar: Laboratory Outreach Success-Alignment & Planning

February 2015 BOK Webinar: Strong Interventions to Reduce the Use of Unnecessary Laboratory Tests

February 2016 BOK Webinar: Provider Report Cards: Outpatient Applications in Laboratory Utilization

June 2016 BOK Webinar: Using the Laboratory Value Pyramid to Help Your Lab's Transformation

Outreach Turning Points: Straight Answers for Tough Questions

Deploying Advanced LEAN Six-Sigma Tools

Management Review and Its Role in a Quality Management System