General Sessions

See below for a listing of general sessions that took place at KnowledgeLab 2018

The Accountable Leader's Guide to Change
Sam Silverstein


Sunday, May 6
5:00 p.m. - 6:00 p.m.

The ability to initiate change in an organization rises and falls on leadership. The Accountable Leader does not focus on changing what people do. Rather, they focus on changing the way their people think.

Whether a leader wants to innovate within an independent organization or drive change through an organizational merger, there are specific ways a leader can utilize accountability principles in order to successfully achieve their objectives. Sam Silverstein shows organizations how to create a culture that values active and thoughtful change.

This program focuses on the way a leader needs to think in order to inspire an environment where change is encouraged and embraced. Sam will share the critical thought processes necessary for leaders to drive positive, sustainable change throughout your organization.

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About Sam Silverstein

Sam Silverstein is dedicated to instilling the highest form of leadership in every organization, assisting institutions to transform the way they do business while growing their bottom line and their people. He helps companies create an organizational culture that prioritizes and inspires accountability.

As a former executive and business owner, Sam’s manufacturing and distribution companies sold over $100 million in products and services. He successfully sold one of his businesses to a Fortune 500 company. Today, Sam writes, speaks and consults with such companies, inspiring and challenging their people to think differently to achieve a better result.

Sam’s work with entrepreneurs, multi-national companies, and government agencies has transformed organizational cultures and driven increased engagement and productivity. He has written numerous books including Making Accountable Decisions, No More Excuses and, most recently, Non-Negotiable.

He is the founder of The Accountability Movement™, which is focused on building powerful communities filled with people and organizations that know their values, live their values and keep their commitments. To that end, Sam hosts Accountability Roundtables™, which he has created to address and break through the barriers that restrict organizations and communities from living an accountable culture.

Originally from Atlanta, Sam has a Bachelors degree in business from the University of Georgia and an MBA from Washington University. He is a Past President of the National Speakers Association.  Sam is married with four children and currently resides in St. Louis, Missouri.

The Science of Success
Catherine A. Sanderson, PhD

Catherine Sanderson - Compressed.jpg

Monday, May 7
8:00 a.m. - 9:00 a.m.

Many people focus on the importance of cognitive intelligence in predicting academic and professional success. But a growing amount of evidence suggests that other traits - including the ability to control impulses, manage adversity, find internal motivation, and build relationships – are essential to achieving the best outcomes in both personal and professional relationships. This talk will, therefore, focus on the importance of so-called emotional intelligence (or EQ) in predicting success, and provide specific strategies for increasing your own EQ.

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About Dr. Sanderson

Catherine A. Sanderson is the Manwell Family Professor of Life Sciences (Psychology) at Amherst College. She received a bachelor's degree in psychology, with a specialization in Health and Development, from Stanford University, and received both masters and doctoral degrees in psychology from Princeton University.  Professor Sanderson's research examines how personality and social variables influence health-related behaviors such as safer sex and disordered eating, the development of persuasive messages and interventions to prevent unhealthy behavior, and the predictors of relationship satisfaction. This research has received grant funding from the National Science Foundation and the National Institute of Health. Professor Sanderson has published over 25 journal articles and book chapters in addition to four college textbooks, a high school health textbook, and a popular press book on parenting.  In 2012, she was named one of the country's top 300 professors by the Princeton Review.  Professor Sanderson speaks regularly to public and corporate audiences on topics such as the science of happiness, the power of emotional intelligence, the mind-body connection, and the psychology of good and evil.

Understanding the Changes in Healthcare and Clinical Lab Marketplace
Robert L. Michel

Tuesday, May 8
1:15 p.m. - 2:45 p.m.

This session will identify specific changes now visible in the laboratory testing marketplace. Each major trend or change will be discussed and analyzed from the perspective of how it alters the status quo, from two perspectives. One perspective is how physicians and other providers utilize clinical laboratory and pathology testing. The other perspective is how this medical laboratory testing is reimbursed, whether by government health programs, by private payers, or by patients. New models of integrated clinical care, such as accountable care organizations and medical homes, will influence and shape the evolution of the clinical laboratory testing marketplace. Opportunities for clinical laboratories and pathology groups to add value for patients, physicians, payers, and hospitals will be explained.

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About Robert L. Michel

Robert L. Michel is Editor In Chief of THE DARK REPORT, an intelligence service and publication providing economic and strategic assessment of the clinical laboratory industry for senior executives and pathologists that was founded in 1995. He produces the Executive War College on Laboratory and Pathology Management, held every May. In 2006, Michel established His DarkDaily e-briefings are now read each day by more than 20,000 people in 186 different countries around the world.

During recent years, Mr. Michel has participated in conferences and visited laboratories in Argentina, Australia, Brazil, Canada, China, Columbia, Egypt, Germany, Japan, Korea, New Zealand, Saudi Arabia, South Africa, and the United Kingdom. This has provided an international perspective to his understanding of healthcare trends and developments in laboratory medicine.

In 2016, he was recognized with the W.A.D Anderson Award from the University of Miami Department of Pathology, an award given annually to recognize significant contributions to anatomic pathology and laboratory medicine.

He attended University of California at Los Angeles (UCLA), earning a B.A. in Economics. He is a winner of the Newsletter and Electronic Publishers Association prestigious “Best Investigative Reporting” Award and is listed in Marquis’ Who’s Who in Healthcare and Medicine.

Trials and Tribulations:  Expedited Development of an Invasive Fungal Infection Clinical Practice Guideline Government Scientific Source Logo.PNG
Debra L. Malone, MD, Med, FACS, Col USAF, MC


Wednesday, May 9
10:30 a.m. - 11:30 a.m.

In the summer and fall of 2009, a devastating infection began ravaging our wounded warriors at the level V MTFs. A life
vs. death race against time was on. The clinical and microbiological teams at the National Navy Medical Center embarked on an urgent quest to identify the offending infectious agents and develop effective treatment protocols. This presentation will chronicle this extraordinary effort.

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About Col Malone

Dr. Malone is currently a Trauma and Acute Care Surgeon and Scientist at the WRNMMC/USUHS and the Navy Medical Research Center (NMRC), Silver Spring, MD.   She received a Bachelor’s degree with High Distinction in Health Education from the Pennsylvania State University in 1980; then a Master’s degree in Education with Administrative Certification from Massachusetts College in 1985.  After completing Post-Bac Pre-Medical Education in 1989 at Harvard University in Cambridge, Massachusetts, she received her Medical Doctor degree at Tufts University, Boston Massachusetts in 1993.  She completed a surgical residency at the University of Massachusetts in 1999 and a Trauma, Critical Care Fellowship at the R Adams Cowley Shock Trauma Center in Baltimore, Maryland in 2001.  She has been the Trauma Medical Director and Director of Trauma Research at WRNMMC, Chief of Medical Research at HQ USAF, deployed General Surgery Commander at Balad Air Base, Iraq, and Director of the Joint (service) Combat Casualty Research Team in Afghanistan.  She performs clinical research and is presently the PI on multiple trauma-related basic science projects.  Her research interests include the immunological sequelae of trauma and critical illness, the effects of hypobaria on TBI and critical illness, and global health including trauma system development.