CLMA’s Body of Knowledge for Medical Laboratory Management

    The Body of Knowledge is a roadmap that helps individuals identify their personal path toward competency as a laboratory leader. The Body of Knowledge identifies10 areas of management responsibility (domains) and the necessary skills to master (competencies) to become an exceptional laboratory leader. Each competency is broken into three levels, including Level I (emerging), Level II (developed) and Level III (advanced).


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    Who Should Use the Body of Knowledge?

    All laboratory managers at any stage in their career can benefit from the Body of Knowledge and professional development opportunities that are identified through the self-assessment as areas for growth.

    • New and aspiring laboratory managers: Understand the skills needed to advance your career
    • Senior laboratory leaders: Guide your preparation for the DLM exam.
    • Hospital administrators and people managers: Identify opportunities for professional growth for laboratory staff

    How to Use the Self-Assessment Tool

    Use the self-assessment tool that comes with the Body of Knowledge to identify your own areas of strength and weakness and then browse the CLMA educational offerings to find courses and resources that will help you progress toward improved competency in those areas of weakness.

    Clinical Laboratory Standards Institute (CLSI-BOK) Crosswalk

    To review CLSI quality management guideline documents referenced to the domain competencies in the BOK 2nd edition, download the CLSI-CLMA Body of Knowledge Crosswalk.

    Body of Knowledge Domains

    The Body of Knowledge identifies 10 key areas of management responsiblity that are necessary to develop the exceptional skill sets of laboratory leaders. CLMA's online and conference education maps to each of these domains, providing robust education in each domain area.

    Governance and Organizational Dynamics

    Governance and Organizational Dynamics embodies the leadership skills required for an organization to have a shared structure for systems and processes that assure quality, accountability and proper management integrating the corporate mission statement while meeting the strategic direction of the organization/parent entity.


    Business and Clinical Operations

    Business and Clinical Operations require effective management skills in the development and delivery of business and medical laboratory operations best practices to ensure the highest quality of patient care, personnel safety, and effective business and operational management of the laboratory.


    Financial Management

    Financial Management is the competency in healthcare finance, requiring sound financial management practices at all levels of experience, as well as an understanding of budgeting for personnel, including:

    Financial accounting, including basic accounting functions of data entry, transaction analysis, and the preparation and interpretation of financial statements for internal managers and external stakeholders. Managerial accounting, with a focus on internal uses of accounting information for decision making. Financial management, including assets management with an emphasis on cash flow analysis

    Strategic Planning and Marketing

    Strategic planning is the powerful message of "who are we, what do we do, where are we going, and how are we going to get there.” Marketing is the implementation of this message with specific tools, timetables, and measurements to assist in achieving the parent entity's mission with customers.


    Human Resources

    Human Resource Management is the strategic acquisition, development, and management of personnel and the design of organizational structures required for successful laboratory operations.



    Quality Management for Patient Safety

    Quality Management for Patient Safety exemplifies the skills required for successfully developing a laboratory's management and operations infrastructure using the fundamental components of a quality management system.


    Information Management and Technology

    Information Management and Technology is the implementation, assessment, and management of the operation of laboratory information system(s) to meet corporate strategic plans and clinical needs within the parameters of best practice. It may also include laboratory management collaboration, stakeholder input, partial oversight, or direct management by the laboratory.


    Compliance and Risk Management

    Compliance and Risk Management is the management of governance and operations while remaining within the definitions of the established legal structure in order to maintain compliance with Federal, State, local, and contractual mandates.


    Medical Decision Support

    Medical Decision Support presents healthcare providers with information regarding the effective utilization of laboratory services. This support requires an analysis and evaluation of services that is patient-focused and results in positive outcomes.


    Professional Development

    Defines the skills and knowledge necessary for both personal and career development.

    CLMA empowers laboratory professionals to achieve excellence in leadership through forward-thinking educational, networking, and advocacy opportunities.

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