Body of Knowledge Webinars

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2016 Body of Knowledge Webinar Series
2016 Body of Knowledge Webinar Series

The 2016 Body of Knowledge Webinar Series is a subscription to six webinars that will focus on the foundational needs of every laboratory leader. The low subscription fee gives participants the chance to be the first to receive live education covering the professions’ important questions. Each webinar is presented by expert(s) that will discuss their knowledge relevant to each topic. By paying an annual subscription fee, you have guaranteed access to pre-determined topics you won’t want to miss.

2016 Body of Knowledge Webinar Series Topics Include:

February 9, 2016 12:00 pm CT | Provider Report Cards: Outpatient Applications in Laboratory Utilization

Presented by Dr. Kim Riddell, Medical Laboratory Director, Group Health

April 12, 2016 12:00 pm CT | Integrated Diagnostics: Optimizing the Quality of Diagnostic Tests Results Reported to Clinicians

Presented by Bruce A. Friedman, M.D. Emeritus Professor of Pathology, University of Michigan Medical School, President, Pathology Education Consortium

June 14, 2016 12:00 pm CT | Using the Laboratory Value Pyramid to Help Your Lab's Transformation from a Volume-based Factory to a Contributor of Added Clinical Value to Physicians and Payers

Presented by Jim Ellis, BS, MS, MBA, BB, MBB, Managing Partner - MME Consulting, LLC

August 9, 2016 12:00 pm CT | Developing Laboratory Leaders: A Journey of Mentoring and Action Learning

Presented by Dawn Taylor, MA, MLS(ASCP)CM, Manager of Laboratory Education, Program Director/School of Medical Technology, St. John Providence Health Laboratories

October 11, 2016 12:00 pm CT 2017 Coding and Reimbursement

Presented by Diana Voorhees

December 13, 2016 12:00 pm CT | Winning the Generation Game: Mixing Five Generations of Employees

Presented by Katheryn Inglis, MS, MT(ASCP), Laboratory Supervisor, Susquehanna Health, Director, iCLMA Board

Price: $99 for members | $199 for non-members

 

2016 Body of Knowledge Webinar Series Group Price
2016 Body of Knowledge Webinar Series Group Price

The 2016 Body of Knowledge Webinar Series is a subscription to six webinars that will focus on the foundational needs of every laboratory leader. The low subscription fee gives participants the chance to be the first to receive live education covering the professions’ important questions. Each webinar is presented by expert(s) that will discuss their knowledge relevant to each topic. By paying an annual subscription fee, you have guaranteed access to pre-determined topics you won’t want to miss.

2016 Body of Knowledge Webinar Series Topics Include:

February 9, 2016 12:00 pm CT | Provider Report Cards: Outpatient Applications in Laboratory Utilization

Presented by Dr. Kim Riddell, Medical Laboratory Director, Group Health

April 12, 2016 12:00 pm CT | Integrated Diagnostics: Optimizing the Quality of Diagnostic Tests Results Reported to Clinicians

Presented by Bruce A. Friedman, M.D. Emeritus Professor of Pathology, University of Michigan Medical School, President, Pathology Education Consortium

June 14, 2016 12:00 pm CT | Using the Laboratory Value Pyramid to Help Your Lab's Transformation from a Volume-based Factory to a Contributor of Added Clinical Value to Physicians and Payers

Presented by Jim Ellis, BS, MS, MBA, BB, MBB, Managing Partner - MME Consulting, LLC

August 9, 2016 12:00 pm CT | Developing Laboratory Leaders: A Journey of Mentoring and Action Learning

Presented by Dawn Taylor, MA, MLS(ASCP)CM, Manager of Laboratory Education, Program Director/School of Medical Technology, St. John Providence Health Laboratories

October 11, 2016 12:00 pm CT 2017 Coding and Reimbursement

Presented by Diana Voorhees

December 13, 2016 12:00 pm CT | Winning the Generation Game: Mixing Four Generations of Employees

Presented by Katheryn Inglis, MS, MT(ASCP), Laboratory Supervisor, Susquehanna Health, Director, iCLMA Board

Price: $125 group price

 

August 2016 BOK Webinar: Leader Development: A Journey of Mentoring and Action Learning
August 2016 BOK Webinar: Leader Development: A Journey of Mentoring and Action Learning

Presented by Dawn Taylor, MA, MLS(ASCP)CM, Manager of Laboratory Education, Program Director/School of Medical Technology, St. John Providence Health Laboratories

The clinical laboratory, like many other health care disciplines, is experiencing an urgent need for succession planning as those in the Baby Boomer generation retire.  In many cases, these retirements create a leadership vacuum waiting to be filled.  This session will provide a discussion of current developmental needs and review a model consisting of mentoring and action learning to prepare high potential MLS professionals for these positions.

  • Discuss current leader development needs within the MLS Profession
  • Compare and contrast leadership training and leader development
  • Evaluate one model of leader development successfully implemented in a clinical laboratory setting


1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

 

June 2016 BOK Webinar: Using the Laboratory Value Pyramid to Help Your Lab's Transformation
June 2016 BOK Webinar: Using the Laboratory Value Pyramid to Help Your Lab's Transformation

Presented by Jim Ellis, Managing Partner, MME Consulting, LLC, Aiken, SC

What are you doing to transition your lab from “volume to value”?  Can you afford to spend up to 5 years like some early adopters who started this transition years ago, e.g. Mayo, Cleveland Clinic, Henry Ford, Kaiser, TriCore, and some others?  If you don’t have a plan or are not actively developing your transition now, you are in danger of being out-sourced, consolidated, bought-out, or closed down.

If you find yourself and your lab in the later situation, there is help available to assess your current situation, develop a plan for transition, begin to execute the plan and accomplish transition in a reasonable time frame, not 5 years.  A very powerful concept and tool, the “Laboratory Value Pyramid (LVP)”, has been developed over the last 2 years to help you with this important transition.  The LVP was created as a joint venture among 3 contributors – “The Dark Report”, MME Consulting LLC, and a major diagnostic company. Over the past two years the LVP has gotten wide spread attention and acceptance from numerous sources.  See the references listed at the end of this topic summary.

Be sure to tune into the June 14th CLMA “2016 Body of Knowledge Webinar Series” at 12 noon CT to hear Jim Ellis of MME Consulting, LLC, describe how the “Lab Value Pyramid” can help you move from “Volume to Value”.

After watching this webinar, attendees will be able to: 

  • Describe the 4 levels of the Lab Value Pyramid and their relationships to the Lab (internal vs. external).
  • Be able to give an example that demonstrates proficiency by a lab at each of the 4 levels. 
  • Name the methodology used to develop transformation at each level and name the 5 sequential steps used within this methodology. 
  • Describe what a "CTQ" is and why it is important at each level of the pyramid. 
  • Identify the 2 biggest constraints that would impede a lab from being successful in moving up the levels of the pyramid

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

 

April 2016 BOK Webinar: Integrated Diagnostics: Optimizing the Quality of Diagnostics
April 2016 BOK Webinar: Integrated Diagnostics: Optimizing the Quality of Diagnostics

Presented by Dr. Bruce A. Friedman, Professor Emeritus, Department of Pathology, University of Michigan Medical School, Ann Arbor, Michigan

This presentation addresses the issue of integrated diagnostics whereby pathology labs are encouraged to transition from the current practice of usually reporting clinical and anatomic pathology results to clinicians in series and as they are generated to more of a blended report, particularly for complex patients. The goal is for pathologists and other lab professionals to "predigest" some of the most complex results and provide more actionable items to provide clinicians, providing a faster path to a diagnosis. This type of reporting will be particularly important as emphasis is placed on value-based healthcare. At some later time, it is proposed that all diagnostic information including radiology results could be included in this effort. The presentation places particular emphasis on the role of information technology in the pursuit of integrated diagnostics.

After viewing this session, participant will be able to:

  • Describe the dual process (order entry, result reporting) necessary to accomplish integrated diagnostics.
  • Discuss the current hospital organizational constraints that have served to delay the adoption of this plan.
  • Explain why CP/AP integration has been difficult and why value-based healthcare will accelerate this trend.
  • Explain why "discordance studies" between pathology and radiology reports provide an impetus for integrated diagnostics.
  • Discuss some of the information technology solutions that can enhance the reporting capabilities of the clinical labs.

 

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

 

February 2016 BOK Webinar: Provider Report Cards: Outpatient Applications in Laboratory Utilization
February 2016 BOK Webinar: Provider Report Cards: Outpatient Applications in Laboratory Utilization

Presented by Dr. Kim Riddell, Medical Laboratory Director, Group Health

This presentation describes how the physician report cards achieved and maintained decrease in routine ordering of common tests (comprehensive metabolic profile, TSH and complete blood counts) for 11 years in a regional, 17 clinic, and outpatient family practice network. It describes how the problem was identified, how the report was designed and the necessary steps to illicit support from medical leaders. It also shows examples of de-identified report cards and the benchmark measures, with mention as to how the measures were defined. The data shows examples on how ordering practice changed with additional information showing drill-down analysis that can used to identify outlier practice, local cultural norms and the effect of reminder letters. Finally, information is shown how these changes affect out of pocket costs to consumers.

After viewing this session, participant will be able:

  • Name five essential elements of the report card
  • Name strategies that maintain feedback
  • Describe how lab mis-ordering can affect patients
  • Name an example where the report card may not be the best intervention

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

2015 BOK December Webinar: Mentoring Others - Using the Body of Knowledge Assessment Tool
2015 BOK December Webinar: Mentoring Others - Using the Body of Knowledge Assessment Tool

Presented by Paul Labbe and Connie Bishop, CompuNet Laboratories & UNC Health

The Body of Knowledge is a roadmap that helps individuals identify their personal path toward competency as a laboratory leader. This session will walk the attendee through each of the 10 areas of management responsibility (domains) as well as touch on the necessary skills to master (competencies) to become an exceptional laboratory leader outlined in the Body of Knowledge, Version 2. Additionally, Paul and Connie will share the benefits of using the Body of Knowledge Self-Assessment Tool to help the attendee further identify areas of strengths and weaknesses.

After viewing this session, participant will be able to:

  • Promote competencies needed to be a successful manager in the clinical laboratory profession
  • Assess a gap analysis on you and your staff by utilizing the CLMA Body of Knowledge for Medical Laboratory Management
  • Understand the value in utilizing the CLMA educational resources to maximize your Body of Knowledge

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

2015 BOK October Webinar: 2016 Coding and Reimbursement with Diana Voorhees
2015 BOK October Webinar: 2016 Coding and Reimbursement with Diana Voorhees

Presented by Diana Voorhees, M.A., CLS, MT, SH, CLCP

Staying in compliance with ever-changing and often-ambiguous coding, billing, and reimbursement rules is a constant challenge for clinical laboratories and pathology services, especially as new test codes continue to be developed and are frequently associated with no defined payment. In addition, ever-evolving coverage policies and changes to how Medicare and other payers reimburse molecular pathology testing present serious hurdles that affect payment. This session will address upcoming changes and preparation for the developments approaching in 2016.

After this session, participant will be able to:

 

  • Discuss Procedural and Diagnosis Coding Changes for 2016
  • Describe proposed changes in government reimbursement
  • Discuss pertinent policies and issues affecting coverage
  • Determine anticipated impact of CMS editing systems
  • As time allows, delve into additional topics of interest or concern

 

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

2015 BOK August Webinar: Understanding the Financial Impact of Quality Costs
2015 BOK August Webinar: Understanding the Financial Impact of Quality Costs

Presented by Anne Daley, MS, CMQOE(ASQ)CSSBB, CLC(AMT), MT(ASCP)DLM

Every laboratory leader should be able to distinguish between costs that support good quality (prevention and appraisal) and those costs that result from poor quality (failure). When a laboratory understands the financial impact of quality costs it is able to apply this information to continually improve their processes, services, and financial well-being.

After this session, participant will be able to:

 

  • List, describe, and provide laboratory examples of quality costs.
  • Distinguish between costs that support good quality and those that result from poor quality.
  • Use basic tools to quantify laboratory failure costs.

 

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

2015 BOK June Webinar: Developing a Quality Management System for Your Laboratory
2015 BOK June Webinar: Developing a Quality Management System for Your Laboratory

Presented by Lucia M. Berte, MA, MT(ASCP)SBB, DLM; CQA(ASQ)CMQ/OE

The best way to reduce errors, improve patient safety, and always be inspection -ready is to integrate your laboratory’s quality activities into a quality management system. Building blocks of quality known as “quality system essentials” form a management foundation that supports preanalytic, analytic, and postanalytic laboratory processes and can become the basis for an organized laboratory-wide approach to successful laboratory management. This program presents a quality management system model that fulfills regulatory and accreditation requirements and improves the quality of your laboratory’s services.

After the session, participant will be able to:

  • Use a graphic to describe the relationship between laboratory management and technical work processes for any size, scope or specialty of laboratory
  • List and describe 12 quality essentials for a quality management system
  • Access several resources to launch your laboratory toward a quality management system

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

April 2015 BOK Webinar: Leveraging Strategic Relationships for Laboratory Success
April 2015 BOK Webinar: Leveraging Strategic Relationships for Laboratory Success

Presented by Jane M. Hermansen and Rodney Forsman, Mayo Clinic 

In an ever-changing healthcare environment, developing and maintaining healthy relationships is critical to success. A laboratory in isolation is a laboratory at risk.  Strategic alignments may exist within the healthcare organization, across the healthcare system or within the local or regional medical community.  Key relationship targets include executive leadership, laboratory customers, stakeholders beyond the laboratory, and possibly even other laboratories.  In this webinar learn how to establish, strengthen and sustain strategic relationships that will provide the laboratory a foundation for enduring success.

After the session, participant will be able to:

  • Recognize types of health system relationships that will benefit the laboratory
  • Identify laboratory stakeholders and associated needs
  • Develop tools to influence leadership 

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

February 2015 BOK Webinar: Strong Interventions to Reduce the Use of Unnecessary Laboratory Tests
February 2015 BOK Webinar: Strong Interventions to Reduce the Use of Unnecessary Laboratory Tests

Presented by Jane Dickerson, Seattle Children's Hospital.

In the era of the Affordable Care Act, active laboratory utilization management is one of the most significant trends in laboratory medicine.   This lecture describes some common areas of overtesting that burden clinical laboratories while adding little value for patient care.  In addition,  the session focuses on the use of genetic counselors, medical technologists and doctoral level consultants to improve the value of testing for patients and significantly decrease costly, unnecessary sendout tests.

After this session, the participant will be able to:

  • Describe the value equation for patients as it applies to lab testing and how utilization management can increase value to patients. 
  • Compare and contrast genetic testing to other laboratory tests with regards to the value equation.
  • Describe 2 interventions that increase the likelihood the correct lab test will be ordered.
  • Summarize the national lab utilization guidance service administered by Seattle Children’s in collaboration with more than 20 adult and pediatric hospitals across the USA.

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

 

December 2014 BOK Webinar: Clinical Information for Genetic Test Selection & Interpretation
December 2014 BOK Webinar: Clinical Information for Genetic Test Selection & Interpretation

Presented by Christine Miller, MS, LCGC.

Ms. Miller, a licensed certified genetic counselor specializing in molecular genetics, provides an overview of the clinical information necessary for genetic test order review and proper result interpretation. She also reviews the outcome of a 21-month study of molecular genetic test orders at ARUP Laboratories and several examples of common genetic test order errors.  

After the session, participant will be able to:

  • Understand the relevance of clinical information for genetic testing
  • Appreciate the clinical and financial importance of pre-analytical genetic test review
  • Appreciate the significance of clinical information in genetic test interpretation
  • Understand the role genetic counselors can play in the pre and post analytical test review

1.0 Educational Contact Hours   

Price: $49 for members | $99 for non-members

 

August 2014 BOK Webinar: Laboratory Outreach Success-Alignment & Planning
August 2014 BOK Webinar: Laboratory Outreach Success-Alignment & Planning

Presented by Jane Hermansen, MBA,MT(ASCP), Mayo Clinic.

Laboratory outreach programs across the country vary in size, complexity and success. In order to maximize an outreach program’s full potential, it is necessary to establish a strategy.  To some degree, each laboratory already has an aspect of outreach support in place to meet the needs of customers and the testing departments.  This session will help attendees identify whether their existing business, testing and operational processes are adequate to support the needs of their outreach program, and to create an action plan to evaluate, enhance and improve upon their current state.  This session will also describe the innovative strategies that some of the most successful outreach programs adopt in order to establish, grow and retain a strong market position.                                           

After the session, participant will be able to:     

  • Define the elements of a successful laboratory outreach program
  • Create a checklist to evaluate the existing outreach program
  • Develop a plan for enhancing the laboratory outreach program’s service

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

February 2014 BOK Webinar: Laboratory Quality Control Based on Risk Management
February 2014 BOK Webinar: Laboratory Quality Control Based on Risk Management

Presented by Luann Ochs, MS.

CMS/CLIA has implemented a new quality control option, the Individualized Quality Control Plan (IQCP), based upon the concepts of EP23. The original EQC options will go away.  Be sure that you are ready to implement EP23 in your lab.  In this session you will learn how to combine various QC tools to create a custom quality control plan for each test in your laboratory: a plan that will reduce the risk of error and help ensure good patient test results.  You will learn how to conduct a risk assessment, including the use of popular risk assessment tools.  You will learn how you can implement the quality features that the manufacturer has created to ensure you get correct test results. Finally, you will learn what CMS expects to see in an IQCP, and how to use EP23 to meet those expectations.

After the session, participant will be able to:

  • Understand a broad definition of Quality Control
  • Understand the use of risk assessment as it relates to laboratory tests
  • Understand various risk assessment tools.
  • Understand how to assemble a customized Quality Control Plan.
  • Understand how CLIA intends to recognize the EP23 concepts.

1.0 Educational Contact Hours

Price: $49 for members | $99 for non-members

 

 

June 2014 BOK Webinar: Final Rule Grants Patients Access to Test Results
June 2014 BOK Webinar: Final Rule Grants Patients Access to Test Results

Presented by Curt Johnson, COO at Orchard Software, and Dr. Roger Klein, MD JD, Cleveland Clinic. 

On February 6, 2014, the Department of Health and Human Services (HHS) released a final amendment to both CLIA 1988 and HIPAA 1996 rules that allow patients direct access to their laboratory test results. As the rule does not clarify the specific processes with which laboratories must comply, this has been left up to each individual laboratory. This webinar panel discussion will explain the details of the direct patient access rule and point out considerations for laboratories as they develop and implement processes to address this amendment.

After the session, participant will be able to:

  • Learn details of the Direct Patient Access rule, including deadlines, requirements, and other considerations.
  • Understand the laboratory’s responsibilities and authority in regards to patient authentication, fee collection, and result interpretation.
  • Discuss how the rule ties into Meaningful Use and the implications of an EHR patient portal.

1.0 Educational Contact Hours

Price: $49 for members | $79 for non-members