CLMA Introduces the Body of Knowledge Using the results from the 2008 Member Needs Assessment Survey, the CLMA Education Committee redesigned the organization of CLMA’s educational content into five broad categories, representing the basic skill set a competent laboratory manager must possess in order to overcome many of the challenges experienced on a daily basis.
The five tracks listed below will be applied to all CLMA educational events and products to help our members increase their knowledge in selected areas regardless of the modality used to deliver the educational content.
View the Session Grid and Registration Brochure for complete session details.
Body of Knowledge Domains
Business Management Track:
Gain vital knowledge and develop skills in the strategic management of your laboratory. The ability to effectively plan, acquire and allocate resources and adhere to industry standards and regulations, is the major focus of this track. Areas of concentration include: Compliance Issues (CLIA, Medicare, OSHA), Budgeting and Capital Purchasing and Risk Management.
Operations Management Track:
Acquire vital knowledge and develop skills in the efficient functioning of the laboratory. The ability to develop and implement efficient and effective laboratory processes, and to fully utilize laboratory resources to ensure quality and patient safety standards are met, is the major focus of this track. Areas of concentration include: LIS, Data Management, Proficiency Testing, Root Cause Analysis, Project Management, Computerized Order Entry, Point of Care Testing (POCT) and Patient Safety.
Relationship Management Track:
Develop the skills to build and maintain interpersonal relationships. The ability to effectively communicate with, build a rapport with and positively influence others is the major focus of this track. Areas of concentration include: Consumer Relations (both internal and external), Outreach/Marketing, Negotiation and Presentation Skills.
Performance Management Track:
Effectively managing and leveraging staff resources is key to successful laboratory operation.The ability to manage employees as individuals and as members of the laboratory team to improve individual and organizational effectiveness is the major focus of this track. Areas of concentration include: Conflict Resolution, Performance Standards and Evaluations, Motivation and Disciplinary Action.
Innovations/Hot Topics Track:
Acquire late-breaking information and updates in all topic areas affecting laboratory managers today. The ability to understand and leverage new and innovative information, and to use the proper tools to impact the increasingly complex challenges that laboratory managers face, is the major focus of this track. Areas of concentration include: Technology/Equipment Advancements, Regulatory Updates, New Clinical Discoveries and the latest Managerial Tools and Techniques.
Thank you to our Innovations/Hot Topics Track sponsor:
Note: The youngLAB logo identifies sessions that are recommended for emerging and aspiring new leaders by the youngLAB Committee.
