CLMA audioLab 2007 - Communication Strategies

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Learning how to effectively communicate with your staff is an acquired skill. As managers progress in their careers, their primary communication strategies often evolve as they learn how to best interact up, down, and across the organizational chart. In this web conference, management consultant Ron Pickett will discuss the four stages of a manager’s development (Fear and Caution; Excitement, Enthusiasm, and Experimentation; Maturity and Leadership; and Wisdom and Mentoring) and detail communication strategies that may be effective at each of these stages. Through the use of a diagnostic process and a situation-based case study, participants will learn to enhance their communication skills regardless of the stage their career is in.

From New Manager to Experienced Manager: Communication Strategies for Management Mastery
Wednesday, December 12, 2007 | 3:00-4:30 p.m. ET

Learning objectives:
• Improve the quality of communication by intimately relating the stage of a
manager’s development with the required communication skills needed.
• Identify personal communication strategies and skills.
• Develop coaching strategies to help participants achieve specific outcomes
appropriate for the stage of their development.

Presenter: Ron Pickett is a consultant with over 30 years of experience. He has written a column for CLMA publications for over 10 years and is a frequent speaker at national and state meetings. He has been closely involved in establishing formal and informal leader identification and development programs in large and small organizations. This challenging process will help you take a clear and honest look at your staff and develop quick and simple individualized development plans.

Format: 90-minute web conference

Pricing:
Member $249 Nonmember $399

*Pricing is per phone line with an unlimited number of participants and also includes a CD recording of the program. CDs are mailed approximately 10 days after each program.