What is a web conference and how is it different than audioconferences? 
A web conference includes additional features that will help enhance the learning experience. When you log on to the web portion of the call, you will see the slides and handouts as they are being controlled by the presenter. The presenter will be able to use web tools to point out specific points, and participants will be able to send instant messages with questions or comments to the presenter. This will all result in a more interactive learning experience.

Do I have to use the web portion of the call?
No. If you prefer, you can print the handouts and follow along with just the audio feature of the call. You would dial into the call as instructed in the e-mail from CLMA.

When will I receive the handouts and dial-in/login instructions?
You will receive an e-mail a 24 hours before the scheduled web conference with complete instructions.

It’s less than a week before the web conference and I have still not received an email with instructions and materials. What do I do?
Make sure that CLMA is on your e-mail "white” list so you can receive our e-mails. Also, please check your spam e-mail folder to see if it ended up there. If you have an aggressive firewall or spam blocker, this can restrict delivery of materials. If you need assistance, call 312.321.5111 or email info@clma.org.

What are the system requirements for joining the web portion of the call?
Microsoft Windows Minimum System Requirements
Please view the System Requirements (PDF file) to determine capability.

Mac OS Minimum System Requirements
Apple QuickTime®7 or higher to view Windows Media content in the meeting on Macintosh. Mac OS X V10.3 or higher / Apple® Java™ 1.4.2

I still have a question. Who can I contact?
Call CLMA headquarters at 312.321.5111 or e-mail info@clma.org.